Paper Chasing Collars accepts returns or exchanges on merchandise that has not been personalized/customized, within 30 days of delivery as long as they are in new, unused condition.

All returns or exchanges will be mailed to:

Paper Chasing Collars 
17005 Lensman Road
Saint Robert, MO 65584

Please include original order number, and explanation as to what you want, a refund or an exchange and what you are exchanging for! 

If the item(s) is deemed non-returnable by obvious signs of use, the refund will not be processed and the item(s) will be donated when possible, or destroyed if necessary. 

Questions? Please feel free to chat with us before starting your return!